zitbaj Terms and Conditions

1.1 General Introduction

These terms and conditions ("Terms") govern the use of the zitbaj platform and all related services. "zitbaj", "we", "our", or "platform" refers to the zitbaj.cam website and its operators. "User", "you", or "member" refers to any person registered on this platform.

By accessing, registering on, or using the services of this platform, you are legally agreeing to these terms. If you do not agree with any part of these terms, please refrain from using the platform.

1.2 Key Definitions

• Account: The personal profile created by registering on zitbaj.
• Bonus: Additional balance or rewards given as a promotional offer.
• Wagering Requirement: The obligation to place a specified amount in bets before a bonus becomes withdrawable.
• Turnover: The total amount wagered within a given period.
• Services: All features of zitbaj including the website, games, payment system, and support center.

2.1 Age Requirement

You must be at least 21 years old to participate on this platform. The rule "for those aged 21 and above only" applies strictly. If any underage person registers using false information, their account will be closed immediately and all balances will be forfeited.

2.2 Account Registration Requirements

• Each person may create only one account. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be true, accurate, and up to date.
• Operating multiple accounts from the same IP address or device is prohibited.
• Contact the support team to make changes to your account information.
• Keep your login details secure. You are responsible for any unauthorized use of your account.

2.3 Restricted Persons

The following categories of persons may not use this platform:

• Residents of any country or region where online gaming is legally prohibited.
• Those who have placed themselves on a self-exclusion list.
• zitbaj employees and their immediate family members.
• Those whose accounts have previously been closed or permanently banned.

3.1 Deposit Rules

bKash, Nagad, and Rocket can be used to deposit funds into zitbaj. The minimum deposit amount across all methods is ৳100. Deposits are generally credited to the account instantly.

• Minimum deposit: ৳100 (for each method).
• The name provided when making a deposit must match the name registered on the account.
• Making a deposit using another person's mobile banking number is prohibited.
• If a deposit is not credited, contact 24/7 live chat.

3.2 Withdrawal Rules

Withdrawals can be made via bKash, Nagad, or Rocket from a successfully verified account. The minimum withdrawal amount is ৳500. Withdrawal requests generally take 10 to 45 minutes to process.

• Minimum withdrawal: ৳500.
• Withdrawal time: 10-45 minutes.
• The withdrawal number must be owned by the person registered on the account.
• Withdrawals may be on hold until account verification is complete.
• Wagering requirements must be met before withdrawing bonus funds.

3.3 Account Verification

To ensure security, zitbaj may request proof of identity verification at any time. Withdrawal processing may be delayed until verification is complete. A national identity card, passport, or other government-issued document may need to be provided as proof.

4.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 will earn a ৳1,200 bonus, giving a total balance of ৳2,200. Depositing ৳34,000 or more will earn the maximum bonus of ৳20,000, for a total of ৳54,000.

4.2 General Bonus Terms

• Each bonus offer has a specific validity period, which will be stated in the offer details.
• Another bonus cannot be activated while one is already active.
• Read the bonus terms carefully before placing bets with bonus funds.
• zitbaj reserves the right to cancel a bonus if fraudulent activity is suspected.
• Bonus abuse (bonus sluething, multi-accounting) is strictly prohibited.
• Only one account per household or address is eligible to receive the welcome bonus.

4.3 VIP Program

The zitbaj VIP program has three tiers:

• Bronze: Up to 0.4% weekly cashback.
• Silver: Up to 0.8% weekly cashback.
• Gold: Up to 1.2% weekly cashback.

Tiers are advanced through regular play. zitbaj reserves the right to modify or cancel VIP benefits.

5.1 Fair Play Policy

zitbaj is committed to fair play and transparency. All games are operated by certified random number generators (RNG). No game outcome is predetermined, and each round operates independently.

5.2 Strictly Prohibited Activities

• Any form of cheating, hacking, or software abuse.
• Money laundering or other illegal financial activities.
• Using automated bets via bots or fraudulent strategies.
• Renting out an account or allowing a third party to operate it.
• Unauthorized access to another user's account or information.
• Operating multiple accounts with the intent to collect bonuses fraudulently.

If any of the above violations are detected, the account will be closed immediately and the relevant authorities may be notified.

5.3 Suspicious Activity

zitbaj reserves the right to monitor any suspicious transactions or activities and take necessary action. Accounts may be temporarily suspended during an investigation.

6.1 Responsible Gaming Commitment

zitbaj is firmly committed to responsible gaming. We believe that gaming is an entertainment activity and should never be seen as a source of income.

6.2 Self-Regulation Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Bet Limit: Restrict the maximum amount you can bet within a given period.
• Self-Exclusion: Close your account for a set period or permanently.
• Cooling-Off Period: Take a temporary break from gaming.

To activate these tools, contact our support team via 24/7 live chat.

6.3 Problem Gaming Support

If you feel that gaming is having a negative impact on your life, contact our support team immediately. For more information, visit our Responsible Gaming page.

7.1 Data Protection

Your personal information is protected by SSL encryption. We do not sell or share your information with third parties, though it may be shared with regulatory authorities where legally required. Read our Privacy Policy to learn more about how your data is managed.

7.2 Account Security

• Use a strong password and change it regularly.
• Never share your login details with anyone else.
• Always use the official zitbaj.cam website.
• Be cautious of suspicious emails or links.
• If unauthorized access to your account is detected, notify us immediately.

8.1 Changes to Services

zitbaj reserves the right to change service features, game availability, promotions, or terms at any time. Notice will be given 7 days in advance for significant changes. Continuing to use the service means you are considered to have agreed to the updated terms.

8.2 Service Disruptions

The service may be temporarily unavailable due to technical issues, maintenance, or other reasons. zitbaj is not responsible for such disruptions. However, we will work to restore the service as quickly as possible.

8.3 Right to Close Accounts

In the event of a breach of these terms, zitbaj may take the following steps:

1. Temporarily suspend the account.
2. Request identity or information verification.
3. Hold withdrawals and conduct an investigation.
4. Permanently close the account and forfeit any unlawful funds.
5. Notify law enforcement agencies where applicable.

8.4 Limitation of Liability

zitbaj is not responsible for financial losses or mental distress resulting from gaming. Users use the platform voluntarily and at their own risk. In the event of a technical error, zitbaj will investigate and attempt to provide a fair resolution.

9.1 Complaint Process

If you have a complaint about any matter, first contact us via 24/7 live chat. We aim to respond to complaints within 48 hours. If the issue is not resolved via live chat, write to [email protected] with full details.

9.2 Final Decision

In the event of any dispute, zitbaj's decision will be considered final, though we always aim to ensure fairness and transparency. Relevant game logs, transaction history, and other information will be reviewed during the investigation.

9.3 Support and Contact

For any questions or assistance:

• Live Chat: Instant support in Bengali, 24/7.
• Email: [email protected]

For more information, visit our FAQ page.

10.1 Terms & Conditions Updates

zitbaj reserves the right to update these terms and conditions at any time. In case of important changes, users will be notified via their registered email or through the platform's notice board. Continued use of the platform after any changes will be considered as acceptance of the new terms and conditions.

10.2 Severability

If any part of these terms and conditions is found to be invalid or unenforceable, that part will be severed and the remaining terms and conditions will remain fully in effect.

10.3 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming policy together form the entire agreement between zitbaj and the user. Any prior oral or written understandings are replaced by this document.